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Troubleshooting
BEFORE YOU BEGIN TROUBLESHOOTING
Before you begin troubleshooting we suggest you check all of the following:
- Check that your current binary version is the latest listed on the Current Network Parameters
- Check the version on your localhost using
oasis-node --version
- Check the version on your server using
oasis-node --version
- Check the version on your localhost using
- If upgrading, make sure that you’ve wiped state (unless that is explicitly not required)
- If you’re doing anything with the entity:
- Do you have the latest genesis?
- Do you have the correct private key (or Ledger device).
- If you’re signing a transaction:
- Do you sufficient account balance to make the transaction?
- Run
oasis-node stake account info
- Run
- Are you using the correct nonce?
- Run
oasis-node stake account info
- Run
- Do you sufficient account balance to make the transaction?
- If you’re generating a transaction:
- Do you have the latest genesis?
- If you’re submitting a transaction:
- Do you have the latest genesis?
- Is your node synced? If not, the transaction will fail to run properly
Running a Node
Invalid Permissions
Permissions for node and entity
Error Message:
common/Mkdir: path '/serverdir/node' has invalid permissions: -rwxr-xr-x
The entity
and node
directories both need to have permissions rwx------
. Make sure you initialize the directory with correct permissions or change them using chmod
:
mkdir --mode 700 --parents {entity,node}
chmod 700 /serverdir/node
chmod 700 /serverdir/entity
Permissions for .pem files
Error Message example:
signature/signer/file: invalid PEM file permissions 700 on /serverdir/node/identity.pem
All .pem
files should have the permissions 600
. You can set the permissions for all .pem
files in a directory using the following command:
chmod -R 600 /path/*.pem
Serverdir Ownership
Another possible cause of permission issues is not giving ownership of your serverdir
to the user running the node (e.g. docker-host
or replace with your user):
chown -R docker-host:docker-host /serverdir
In general, to avoid problems when running docker, specify the user when running docker
commands by adding the flag --user $(id -u):$(id -g)
.
Cannot Find File
Error Message examples:
no such file or directory
file does not exist
ts=2019-11-17T03:42:09.778647033Z level=error module=cmd/registry/node caller=node.go:127 msg="failed to load entity" err="file does not exist"
More often than you’d expect, this error is the result of setting the path incorrectly. You may have left something like --genesis.file $GENESIS_FILE_PATH
in the command without setting $GENESIS_FILE_PATH
first, or set the path incorrectly. Check that echo $GENESIS_FILE_PATH
matches your expectation or provide a path in the command.
Another possible cause: the files in your localhost directory cannot be read from the container. Make sure to run commands in the same session within the container.
Staking and Registering
Transaction Out of Gas
Error message:
module=cmd/stake caller=stake.go:70 msg="failed to submit transaction" err="rpc error: code = Unknown desc = staking: add escrow transaction failed: out of gas" attempt=1
The docs are now updated to show that you need to add --stake.transaction.fee.gas
and --stake.transaction.fee.amount
flags when generating your transaction. Note that if you’re re-generating a transaction, you will need to increment the --nonce
flag.